In order to continue providing the best possible scheduling options to my guests, I require 24 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 24 hours’ notice, a $25 per service cancelled fee does apply and will be due before a new appointment is scheduled. Clients who "no show, no call" will not be allowed to book again.
Service Redo & Retail Return Policy
I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or colour, let me know within 7 days of your visit and I’m happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, I will accept retail exchange at full credit for 14 days from your initial purchase.
Salon Covid Policies
Masks are optional. If you would like your stylist to wear a mask, please let them know when you arrive.
Guests services are by appointment only. Please arrive at your appointment alone and no more than 5 minutes early.
Hand sanitizer will be made available to guests. Please use it when you enter the building and when you leave. A sink with hand soap will also be available.